Terms and Conditions
Effective Date: 24-2-2015
These Terms and Conditions (“Terms”) govern your engagement of EMUTAX Accounting (“we,” “us,” “our”) for accounting, bookkeeping, BAS preparation, tax services and related advisory services (together, “Services”). By engaging our Services or accessing our website, you agree to be bound by these Terms.
1. Engagement & Scope
1.1 Service Agreement. We will provide Services to you only after you have signed our Engagement Letter or completed our online onboarding form. The Engagement Letter (or online equivalent) sets out the specific scope, fees, deliverables, and timetable.
1.2 Changes. Any change to scope, timing or deliverables must be agreed in writing or email and may incur additional fees.
2. Fees & Payment
2.1 Fixed‐Fee Packages. You may choose one of our fixed‐fee monthly packages. Each package includes clearly defined Services and a maximum number of bank transactions, employees or support hours.
2.2 Additional Fees. Work beyond your package inclusions (e.g. catch-up bookkeeping, payroll for extra employees, end-of-year tax returns) will be charged at our published add-on rates.
2.3 Invoices & Payment Terms.
We issue invoices monthly in advance (for recurring packages) or upon delivery of ad hoc Services.
Payment is due within 14 days of invoice date, via direct debit, EFT, or credit card.
Late payments incur interest at 1.5% per month (or the maximum allowed by law).
2.4 Suspension. We reserve the right to suspend Services if your account is unpaid for more than 30 days.
3. Client Obligations
3.1 Timely Information. You must supply accurate, complete information, source documents, and system access (e.g. Xero or Akaunting login) when requested.
3.2 Authorisations. You must provide any necessary consents (e.g. ATO portal access) and complete any authorisations for lodgment of BAS, tax returns or correspondence.
3.3 Accuracy. You are responsible for the completeness and accuracy of all information you provide.
4. Our Responsibilities & Liability
4.1 Standards of Care. We will perform our Services in accordance with the Australian Privacy Act and the Australian Tax Practitioners Board (TPB) Code of Professional Conduct.
4.2 Professional Indemnity. We maintain professional indemnity insurance to cover eligible claims.
4.3 Limitation of Liability.
Our total liability for any loss or damage arising from your engagement of Services is limited to the total fees paid by you in the 12 months preceding the claim.
We are not liable for any indirect, special or consequential losses (including loss of profits, data or business opportunity), except to the extent those losses are non-excludable by law.
5. Confidentiality & Privacy
5.1 Confidentiality. We will keep all your information confidential and secure, and will not disclose it except with your consent or as required by law (e.g. to the ATO or ASIC).
5.2 Privacy Policy. Our Privacy Policy [ www.emutax.com.au/privacy] explains how we collect, use and store your personal information. By engaging our Services, you consent to those practices.
6. Intellectual Property
6.1 Our Materials. All tools, templates, reports, methodologies and intellectual property we develop remain our sole property.
6.2 Client Data. You retain ownership of all documents and data you supply. We grant you a non-exclusive license to use our deliverables for your internal business purposes only.
7. Termination
7.1 By You. You may terminate the engagement at any time by providing 14 days’ written notice. You remain liable for fees for Services performed up to the termination date.
7.2 By Us. We may terminate or suspend Services immediately if:
You fail to pay fees when due;
You breach these Terms;
Continued engagement would breach professional or legal obligations.
7.3 Post-Termination. Upon termination, we will return or securely destroy your confidential information, subject to any legal retention requirements.
8. Dispute Resolution
8.1 Good Faith. The parties agree to attempt to resolve any dispute in good faith by negotiation.
8.2 Mediation. If negotiation fails within 14 days, either party may invite the other to mediate with a mutually acceptable mediator. Costs are shared equally.
9. Governing Law & Jurisdiction
These Terms are governed by the laws of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Queensland.
10. General
10.1 Entire Agreement. These Terms and your Engagement Letter constitute the entire agreement and supersede all prior agreements.
10.2 Amendments. We may update these Terms by posting a revised version on our website. Changes apply prospectively; if materially adverse, we will notify you.
10.3 Severability. If any provision is invalid or unenforceable, it will be read down or severed, and the remainder continues in full force.
EMUTAX Accounting
ABN:51668029329
Address: 9 Harraden Street, Oxley,Brisbane QLD 4075
Email: info@emutax#com#au
(please change “#”to the “.”)
Phone: (07) 5235 6634
By engaging our Services or continuing to use our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
